Is Quadency Secure?

An overview of the security practices at Quadency

Quadency Customer Service avatar
Written by Quadency Customer Service
Updated over a week ago


Quadency takes your online security seriously, every moment of every day. We offer and maintain numerous security measures to keep your accounts secure and protected from unauthorized access.


Our financial product integrations are thoroughly and regularly tested prior to roll out. As standard practice, our top industry-testing processes ensure total compliance with reliability standards.

  • Quadency offers two-factor authentication on all user accounts.

  • Strong passwords are required for every user account.

  • All sensitive user information is encrypted both in transit and at rest. Quadency uses AWS, who has a proven track record for physical security and internal controls. More information can be found here

  • User passwords are stored encrypted using Bcrypt as per industry standards.

  • Exchange API keys are stored encrypted using Bcrypt as per industry standards and only decrypted when syncing account information or when the user performs actions against their linked accounts.

  • Quadency uses world-class standards to shield user data from unauthorized intrusion. It is always protected with multiple layers of encryption (256-bit encryption over the network). All website data is transmitted over encrypted Transport Layer Security (“TLS”) connections (i.e., HTTPS).

  • Quadency leverages the content-security policy (“CSP”) and HTTP Strict Transport Security (“HSTS”) features in modern browsers.

  • We use Amazon Web Services to mitigate potential distributed denial-of-service (“DDoS”) attacks and use AWS WAF to mitigate any attacks on applications for defense in depth.

  • Rate limits and ReCaptcha are in place to thwart brute-force and automated scripting attacks.

  • Admin panels are not exposed to the public and only a few authorized managers have access to it.

  • Quadency conducts regular pen-testing of applications and infrastructure as per OWASP top 10 standard and compliance to these standards is tested before each and every code deployment to ensure production code is vulnerability free.

Further, we ask users not to reuse their Quadency password on other sites and generate exchange API keys with limited permissions granting our systems only the access required by the user.

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