Please note Quadency does not charge withdrawal fees, and will display the estimated network (gas) fee required by the network to process your transaction.
Pro Tip: If you're having any issues or were an early user of the QuadX Beta, and need assistance withdrawing your assets, simply contact [email protected].
To withdraw your QUAD, USDC, or USDT follow the steps below:
Head to your Quadency Dashboard, scroll down, and click on "Withdraw"
This will open a popup with erc20 network selected as the default network type.
Select the Amount you wish to withdraw
Enter the Ethereum address you want to send the asset you are trying to withdraw.
Make sure to enter a valid ERC-20 address, otherwise, the transaction can fail and can result in the loss of your funds.
QUAD might not natively appear in your web3 wallet. Please follow the steps indicated here to display it.
When you have checked that all details are correct, click Continue to begin the withdrawal process.
We will send you a confirmation email. Please copy the 4-number PIN code to confirm that it was you who made the withdrawal request.
Enter the 4-number PIN code in the popup modal and click Withdraw to confirm the withdrawal request.
Once your request has been processed, you will receive an email with the transaction ID for you to track. Please note withdrawal time may vary and can take between 1-2 hours.