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Why can't I deposit assets in my Quadency account?
Why can't I deposit assets in my Quadency account?

Deposits into Quadency accounts are currently limited to certain users.

Quadency Customer Service avatar
Written by Quadency Customer Service
Updated this week

Latest Updates - April 2023

  • QUAD Selling via QUADX is not available yet, but it will be available soon. Stay tuned for updates.

  • You can now deposit and withdraw more assets to your QUADX account. Please refer to this article for the list of assets you can deposit or withdraw.


The reason why you are not able to deposit certain assets in your Quadency account depends on the availability of the asset per region.


Deposits for QUAD, USDC, USDT, BTC, ETH, BNB, DOGE, & MATIC are currently open to all users that are based in the countries of our supported regions.

All US residents & citizens aren't able to deposit QUAD tokens. Please note some limitations are applied at the state level. If you have trouble depositing into your Quadency, please feel free to reach out to our customer support team for assistance.

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