Getting Started

Registering as a new user

How to create a Quadency account

Written by Quadency Customer Service
Updated this week

Are there any limitations on US residents?

US residents can continue using most of Quadency's services with no interruption.

Written by Quadency Customer Service
Updated over a week ago

Connecting an exchange account

The first step to trading with Quadency is to link an exchange account

Written by Quadency Customer Service
Updated over a week ago

Connecting a wallet or other account

Monitor hardware wallets, exchange wallets, web wallets and more.

Written by Quadency Customer Service
Updated over a week ago

Placing an order

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Updated over a week ago

How to complete KYC?

Learn the various KYC (Know-Your-Customer) levels and how to verify your identity

Written by Quadency Customer Service
Updated over a week ago

What KYC levels are needed to access all Quadency features?

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Updated over a week ago

What benefits do I receive for completing KYC?

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Updated over a week ago

What is KYC (Know-Your-Customer)?

Written by Quadency Customer Service
Updated over a week ago

Do I need to KYC to use Quadency?

Written by Quadency Customer Service
Updated over a week ago

My KYC keeps failing. What should I do?

Check out these common KYC errors and how to resolve them.

Written by Quadency Customer Service
Updated over a week ago

Do you store my KYC info?

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Updated over a week ago

Anti-Money Laundering, Know Your Customer, and Counter the Financing of Terrorism (AML/KYC/CFT) Policy

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Updated over a week ago

How do I link my AAX account?

Official Quadency Partner: Free, unlimited trading on AAX

Written by Quadency Customer Service
Updated over a week ago

How do I link my Binance account?

Official Quadency Partner: Free, unlimited trading on Binance

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Updated over a week ago

How do I link my Binance US account?

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Updated over a week ago

How do I link my Bitfinex account?

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Updated over a week ago

How do I link my Bittrex account?

Official Quadency Partner: Free, unlimited trading on Bittrex

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Updated over a week ago

How do I link my Coinbase Pro account?

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Updated over a week ago

How do I link my Gemini account?

Written by Quadency Customer Service
Updated over a week ago

How do I link my HitBTC account?

Written by Quadency Customer Service
Updated over a week ago

How do I link my Kraken account?

Official Quadency Partner: Free, unlimited trading on Kraken

Written by Quadency Customer Service
Updated over a week ago

How do I link my Kucoin account?

Official Quadency Partner: Free, unlimited trading on Kucoin

Written by Quadency Customer Service
Updated over a week ago

How do I link my OKEx account?

Official Quadency Partner: Free, unlimited trading on OKEx

Written by Quadency Customer Service
Updated over a week ago

How do I link my Liquid account?

Official Quadency Partner: Free, unlimited trading on Liquid

Written by Quadency Customer Service
Updated over a week ago

How do I link my Poloniex account?

Written by Quadency Customer Service
Updated over a week ago

How do I connect my wallet to Quadency?

Follow these steps to connect your wallets to Quadency

Written by Quadency Customer Service
Updated over a week ago