Getting Started

Registering as a new user

How to create a Quadency account

Written by Quadency Customer Service
Updated over a week ago

Are there any limitations on US residents?

US residents can continue using most of Quadency's services with no interruption.

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Updated over a week ago

Connecting an exchange account

The first step to trading with Quadency is to link an exchange account

Written by Quadency Customer Service
Updated over a week ago

Connecting a wallet or other account

Monitor hardware wallets, exchange wallets, web wallets and more.

Written by Quadency Customer Service
Updated over a week ago

Placing an order

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Anti-Money Laundering, Know Your Customer, and Counter the Financing of Terrorism (AML/KYC/CFT) Policy

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How to complete KYC?

Learn the various KYC (Know-Your-Customer) levels and how to verify your identity

Written by Quadency Customer Service
Updated over a week ago

What is KYC (Know-Your-Customer)?

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Updated over a week ago

Do I need to KYC to use Quadency?

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Updated over a week ago

What benefits do I receive for completing KYC?

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Updated over a week ago

What KYC levels are needed to access all Quadency features?

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Updated over a week ago

My KYC keeps failing. What should I do?

Check out these common KYC errors and how to resolve them.

Written by Quadency Customer Service
Updated over a week ago

Do you store my KYC info?

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Updated over a week ago

How do I link my AAX account?

Official Quadency Partner: Free, unlimited trading on AAX

Written by Quadency Customer Service
Updated over a week ago

How do I link my Binance account?

Official Quadency Partner: Free, unlimited trading on Binance

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Updated over a week ago

How do I link my Binance US account?

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Updated over a week ago

How do I link my Bitfinex account?

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Updated over a week ago

How do I link my Bittrex account?

Official Quadency Partner: Free, unlimited trading on Bittrex

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Updated over a week ago

How do I link my Coinbase Pro account?

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Updated over a week ago

How do I link my Gemini account?

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Updated over a week ago

How do I link my HitBTC account?

Written by Quadency Customer Service
Updated over a week ago

How do I link my Kraken account?

Official Quadency Partner: Free, unlimited trading on Kraken

Written by Quadency Customer Service
Updated over a week ago

How do I link my Kucoin account?

Official Quadency Partner: Free, unlimited trading on Kucoin

Written by Quadency Customer Service
Updated over a week ago

How do I link my OKEx account?

Official Quadency Partner: Free, unlimited trading on OKEx

Written by Quadency Customer Service
Updated over a week ago

How do I link my Liquid account?

Official Quadency Partner: Free, unlimited trading on Liquid

Written by Quadency Customer Service
Updated over a week ago

How do I link my Poloniex account?

Written by Quadency Customer Service
Updated over a week ago

How do I connect my wallet to Quadency?

Follow these steps to connect your wallets to Quadency

Written by Quadency Customer Service
Updated over a week ago