Getting Started

Registering as a new user

How to create a Quadency account

Written by Quadency Customer Service
Updated this week

Are there any limitations on US residents?

US residents can continue using most of Quadency's services with no interruption.

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Updated this week

Connecting a wallet or other account

Monitor hardware wallets, exchange wallets, web wallets and more.

Written by Quadency Customer Service
Updated over a week ago

Placing an order

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Updated over a week ago

Quadency App Overview

Find all insights of the Quadency Mobile App. Learn how to navigate through the sections and its content.

Written by Quadency Customer Service
Updated over a week ago

How to complete Identity Verification?

Learn the various Identity Verification (KYC - Know-Your-Customer) levels and how to verify your account.

Written by Quadency Customer Service
Updated over a week ago

What Identity Verification levels are needed to access all Quadency features?

Written by Quadency Customer Service
Updated over a week ago

What benefits do I receive for completing Identity Verification?`

Find out the perks of being account verified

Written by Quadency Customer Service
Updated over a week ago

What is Identity Verification (KYC - Know-Your-Customer)?

Written by Quadency Customer Service
Updated over a week ago

Do I need to verify to use Quadency?

Written by Quadency Customer Service
Updated over a week ago

My Identity Verification keeps failing. What should I do?

Check out these common Identity Verification errors and how to resolve them.

Written by Quadency Customer Service
Updated over a week ago

Do you store my Identity Verification info?

Written by Quadency Customer Service
Updated over a week ago

Anti-Money Laundering, Know Your Customer and Counter the Financing of Terrorism (AML/KYC/CFT) Policy

Written by Quadency Customer Service
Updated over a week ago

How do I link my AAX account?

Official Quadency Partner: Free, unlimited trading on AAX

Written by Quadency Customer Service
Updated over a week ago

How do I link my Binance account?

Official Quadency Partner: Free, unlimited trading on Binance

Written by Quadency Customer Service
Updated over a week ago

How do I link my Binance US account?

Written by Quadency Customer Service
Updated over a week ago

How do I link my Bitfinex account?

Written by Quadency Customer Service
Updated over a week ago

How do I link my Bittrex account?

Official Quadency Partner: Free, unlimited trading on Bittrex

Written by Quadency Customer Service
Updated over a week ago

How do I link my Coinbase Pro account?

Written by Quadency Customer Service
Updated over a week ago

How do I link my Gemini account?

Written by Quadency Customer Service
Updated over a week ago

How do I link my HitBTC account?

Written by Quadency Customer Service
Updated over a week ago

How do I link my Kraken account?

Official Quadency Partner: Free, unlimited trading on Kraken

Written by Quadency Customer Service
Updated over a week ago

How do I link my Kucoin account?

Official Quadency Partner: Free, unlimited trading on Kucoin

Written by Quadency Customer Service
Updated over a week ago

How do I link my OKX account?

Official Quadency Partner: Free, unlimited trading on OKEx

Written by Quadency Customer Service
Updated over a week ago

How do I link my Liquid account?

Official Quadency Partner: Free, unlimited trading on Liquid

Written by Quadency Customer Service
Updated over a week ago

How do I link my Poloniex account?

Written by Quadency Customer Service
Updated over a week ago

How do I connect my wallet to Quadency?

Follow these steps to connect your wallets to Quadency

Written by Quadency Customer Service
Updated over a week ago