Quadency User Profile

Find all the information needed to manage your User Profile

26 articles in this collection
Written by Quadency Customer Service

Account Features

What is my Quadency account?

We've created a new Quadency account for you to get ready for the Quadency Exchange.

Written by Quadency Customer Service
Updated over a week ago

Supported features per region and Identity Verification levels

Find out what features you can access depending on your region and Identity Verification status.

Written by Quadency Customer Service
Updated this week

Deposit & Withdrawals

How to deposit assets in your Quadency account?

Find how to transfer crypto to deposit into your Quadency account.

Written by Quadency Customer Service
Updated over a week ago

Which assets can I deposit and withdraw?

Find the list of cryptocurrencies you can hold in your Quadency account.

Written by Quadency Customer Service
Updated this week

How to withdraw from my Quadency account?

Guide to withdraw QUAD and other assets from your Quadency Account.

Written by Quadency Customer Service
Updated over a week ago

Can I deposit or withdraw assets from Quadency?

Written by Quadency Customer Service
Updated over a week ago

What if I send an asset to the wrong blockchain?

Make sure to transfer crypto on the correct network to avoid the loss of your funds.

Written by Quadency Customer Service
Updated over a week ago

Why can't I deposit assets in my Quadency account?

Deposits into Quadency accounts are currently limited to certain users.

Written by Quadency Customer Service
Updated over a week ago

What are the withdrawal fees?

Written by Quadency Customer Service
Updated over a week ago

What are the deposit/withdrawal limits?

Your KYC level determines your deposit/withdrawal limits.

Written by Quadency Customer Service
Updated this week

How to display QUAD in my web3 wallet?

Written by Quadency Customer Service
Updated over a week ago

Security

What is 2FA?

Written by Quadency Customer Service
Updated over a week ago

Is Quadency Secure?

An overview of the security practices at Quadency

Written by Quadency Customer Service
Updated over a week ago

How do I check the status of a report submission?

Written by Quadency Customer Service
Updated over a week ago

Bug Bounty Program

Written by Quadency Customer Service
Updated over a week ago

Account Tiers

What is my account tier?

Find out in which tier your account is, and how to get discount on fees.

Written by Quadency Customer Service
Updated this week

How many bots can I run?

Number of bots you can run for your tier

Written by Quadency Customer Service
Updated over a week ago

How many external accounts can I connect?

Find how many external exchanges you can connect to Quadency.

Written by Quadency Customer Service
Updated over a week ago

What are the Quadency account tiers?

Detailed explanation of the different account tiers on Quadency.

Written by Quadency Customer Service
Updated over a week ago

How many backtest can I run?

Number of backtest you can run for each bot.

Written by Quadency Customer Service
Updated over a week ago

Account Management

How do I upgrade my Quadency user profile?

Quadency is 100% free, check how to request extended access.

Written by Quadency Customer Service
Updated over a week ago

How do I enable 2FA?

Written by Quadency Customer Service
Updated over a week ago

How do I reset my 2FA?

Written by Quadency Customer Service
Updated over a week ago

How do I change my Quadency password?

Written by Quadency Customer Service
Updated over a week ago

How do I delete my user profile?

Completely remove your Quadency user profile

Written by Quadency Customer Service
Updated over a week ago

What if I forget my Quadency password?

Written by Quadency Customer Service
Updated over a week ago