What are voided rewards?
Quadency Customer Service avatar
Written by Quadency Customer Service
Updated over a week ago

Overview

All pending rewards go through our abuse detection systems and multiple manual verifications before being paid.

Details

If our security team flags your rewards for further review, Quadency will either follow up directly to request more information and investigate your account or automatically void invalid rewards.

Occasionally, referral's actions are no longer valid at the time of processing, which could also lead to voided rewards. Most often this occurs when a user deletes their Quadency account or a connected exchange account.
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Any attempts to abuse the referral or the affiliate program will result in forfeiture of any and all pending rewards.

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