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Troubleshooting
Troubleshooting
Having issues with data sync or order errors?
6 articles in this collection
Written by
Quadency Customer Service
and
Quadency Technical Support
All my funds are not being displayed
Quadency currently only supports spot trading, the funds available in your other accounts are not displayed in your portfolio.
Written by
Quadency Technical Support
Updated over a week ago
I am often requested to verify my IP or location
To ensure the security of your accounts, Quadency requests you to verify your IP.
Written by
Quadency Technical Support
Updated over a week ago
How do I troubleshoot my bots?
Sometimes, bots can run into error. In this article we compiled the most common errors and how to troubleshoot them.
Written by
Quadency Technical Support
Updated over a week ago
I cannot find the chart drawing tools
Written by
Quadency Customer Service
Updated over a week ago
My accounts are not updating
Written by
Quadency Customer Service
Updated over a week ago
My portfolio is missing assets
Written by
Quadency Customer Service
Updated over a week ago